Privacy Policy

Privacy Policy

Last updated: November 26, 2024

Thank you for choosing to be part of our community at Chadix AI Technologies, LLC (“Company“, “we“, “us“, or “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at support@chadix.ai.

This privacy policy describes how we might use your information if you:

  • Visit our website at chadix.ai
  • Sign up for and use our software application (“Services“)
  • Engage with us in other related ways—including any sales, marketing, or events

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared With Anyone?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. Third-Party Integrations
  6. How Do We Handle Your Social Logins?
  7. How Long Do We Keep Your Information?
  8. How Do We Keep Your Information Safe?
  9. Do We Collect Information From Minors?
  10. What Are Your Privacy Rights?
  11. Controls for Do-Not-Track Features
  12. Do California Residents Have Specific Privacy Rights?
  13. Do We Make Updates to This Policy?
  14. How Can You Contact Us About This Policy?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you:

  • Opt-in for Resources or Lead Magnets: When you download resources or lead magnets, we collect your name and email address.
  • Sign Up for Chadix Services: When you register for our software, we collect your name, email address, and phone number.

All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes.

Information Automatically Collected

In Short: Some information is collected automatically when you visit our website.

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country and location
  • Information about how and when you use our website

We use this information for security purposes and to analyze usage trends.

Information Collected Through Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. For more details, see Section 4.

Information from Third Parties

We may receive information about you from other sources, such as:

  • Third-Party Integrations: When you integrate third-party services like Google Business Profile or Google Search Console with our services, we may receive certain information as permitted by your settings with those services.

2. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, contract fulfillment, compliance with laws, and with your consent.

We use personal information collected via our website for the following purposes:

  • To Provide and Manage Our Services: Including creating and managing user accounts, providing customer support, and processing transactions.
  • To Send Administrative Information: Such as updates, security alerts, and support messages.
  • For Marketing and Promotional Communications: We may send you marketing emails if you have opted in.
  • To Protect Our Services: Including fraud monitoring and prevention.
  • To Enforce Our Terms and Policies
  • To Comply with Legal Obligations

3. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, provide you with services, or protect your rights.

We may share your information:

  • With Service Providers: Such as payment processors (e.g., Stripe) and analytics providers.
  • For Legal Reasons: If required by law or to protect our rights.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we use cookies and similar technologies to collect and store your information.

We use cookies and similar tracking technologies to access or store information. This helps us understand how our website is being used and to customize your experience.

You can learn more about how we use cookies and how you can manage your cookie preferences in our Cookie Policy.

5. Third-Party Integrations

In Short: We integrate with third-party services, which may collect information about you.

Our services integrate with:

  • Stripe: For payment processing. We do not store your credit card information; transactions are handled directly by Stripe. Their privacy policy can be found here.
  • Google Business Profile and Google Search Console: For SEO and analytics purposes.
  • OpenAI and Anthropic: We use AI models provided by these services within our software. Interactions with these AI models are processed through API calls, and data may be transmitted to these providers as necessary to deliver the service.

We encourage you to review the privacy policies of these third-party services.

6. How Do We Handle Your Social Logins?

In Short: We offer integrations with social media and other third-party accounts.

While we do not currently offer login via social media accounts, our services allow you to integrate with platforms like Facebook for business purposes.

If you choose to integrate your Facebook Page or other third-party accounts, we may receive certain profile information about you from the provider, which may include:

  • Name
  • Email address
  • Profile picture
  • Other information based on your settings with the provider

We use the information we receive only for the purposes described in this privacy policy.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate security measures to protect the personal information we process. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

9. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 13 years of age.

Our services are intended for business-oriented individuals and are not directed to children under 13. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data.

10. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Depending on your location, you may have certain rights under applicable data protection laws, such as:

  • Accessing Your Information: You may request access to the personal information we hold about you.
  • Correcting Your Information: You may request that we correct or update your personal information.
  • Deleting Your Information: You may request that we delete your personal information.

To exercise any of these rights, please contact us at support@chadix.ai.

Opting Out of Marketing Communications

You can unsubscribe from marketing emails by clicking the unsubscribe link in the emails or by contacting us.

11. Controls for Do-Not-Track Features

Some browsers include a Do-Not-Track (“DNT”) feature. We currently do not respond to DNT signals as no uniform technology standard for DNT has been adopted.

12. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, the “Shine The Light” law, permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes.

To make such a request, please contact us at support@chadix.ai.

13. Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.

We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

14. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us by email at support@chadix.ai or by mail to:

Chadix AI Technologies, LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States